Friday, April 29, 2005

T-Mobile offers up the truth. Kudos!

T-Mobile is the first US operator to offer up true network coverage maps, so that consumers can make informed decisions. This is long long overdue. The operators have had this type of information available internally since day one and have purposefully withheld with the intent to sell consumers the proverbial "pig in a poke". T-Mobile is to be congratulated for taking their relationship with customers seriously and being proactive in stemming the tide of consumer dis-satisfaction with mobile services.

Tuesday, April 19, 2005

Big bucks in micropayments

The mobile network operators continue to miss opportunities to provide a value added service for micropayments, leveraging pre and post paid billing systems.

The volume of potential transactions is staggering and digital content is not the only items that are saleable.

I'd really like to be able to order and pay for a cup of coffee and have it made moments before I arrive (using location based services, I authorize the operator to disclose my location within a certain proximity to the store) and display a digital receipt to pickup my beverage. Ahhh, no more waiting in long lines. How many times have you passed by because the line looked so long?

Friday, April 08, 2005

A sign of the times...